Ketan Rajput Portfolio

Sophie Case Study


case study

The AI powered virtual assistant


Sophie the AI powered virtual assistant.

Sophie seeks to mitigate the inconvenience, difficulties associated with registration process in virtual healthcare platforms.


Sophie can guide you with

  • Registration

  • Help you in finding your affiliation or benefit company

  • Add a dependent to your account.

  • Connect you to the customer service representative.


Sophie’s name is rooted in Greek ideology and symbolizes “wisdom.” The chatbot’s abilities to recognize registration-related commands and address these needs will continue to advance as utilization of it progresses.


Phase 2 of Sophie will be able to diagnose your conditions and provide you with the bets possible treatment guidance.